Mello Communications
Create an Environment of Excellence through Exquisite Communication among the Dental Team
Lind Mello
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The Missing Piece
Our Services
A process of growing your practice.
Practice Enhancement is a process of unfolding the basic principles and beliefs of the practice, creating team vision and using the gifts and talents of each individual to bring the vision to fruition. The core beliefs of the dentist and the syncronicity of the supporting team are crucial to providing patient centeredness throughout the practice. Practice Enhancement is organized in three components: Practice Assessment, Strengthening Patient Relations, and Creating Systems Around Excellence. These components are designed to build on each other, giving dental practices a strong foundation to help create, support, and live the vision.
When You Zig, Do They Zag?
Bring creative thinking back into your meetings.
Bringing out the “best self” in each person and establishing real relationships in a caring and safe environment are crucial to team development. It is difficult to have effective team meetings without first establishing these principles. As a facilitator, I will help you work through the tough issues and keep each moment of your team meetings engaged, creative, and most of all productive!
Pursuing the Pulse of Your Practice!
A one-day intensive workshop to get you rolling and keep you moving.
An agenda will be established prior to our meeting together so that the time we spend will address the challenges, changes, and issues that are most important to you and your team members. This one full-day, in-office workshop is geared to the practice that is ready to shape their vision into reality.
Curiosity Creates Opportunity!
The power is in the question.
Healthcare is changing. Understanding your patients’ past, present, and future vision for health will allow you to play a more significant part in the facilitation of wellness. Each contact you have with a patient creates opportunity to further strengthen the relationship. Team members have the potential to move beyond their traditional roles. Through demonstration and role playing, you will experience non-judgmental listening and language that helps people clarify what they want for themselves and how they want you to help them get it! This process is designed to work one-on-one with anyone on your team who wants to establish healthier communication and forward movement within your practice. Not asking the question is the limitation.
Hire for Excellence!
...then anything is possible.
Building an effective, high quality practice depends upon your ability to find and integrate talented, committed team members. We will work together to develop a job description and advertisements that reflect the desired skills and characteristics of the “ideal” candidate. A telephone screening and interview process will be put into place and supported until you are comfortable knowing you have met your match!
No One Knows Dentistry Like You Do! Or Do They?
Bring the fire back into the leader!
Dental study groups have come to understand the impact of including the behavioral side of dentistry in their programs. To maintain your focus, motivation and creative energies requires support. I believe it is necessary to surround yourself with a group of dentists that are of like mind and are willing to work through the limits the traditional model has offered. My role as a facilitator is to help challenge the current thinking of dentists and the beliefs that contribute to scarcity or abundant living.
© 2008 Mello Communications, LLC. All rights reserved.
Ms. Linda Mello has a special gift of listening and observing to accurately assess your practice reality. Her unique ability is to help you, as the leader, envision the possibilities for your practice’s future... read more
John R. Herrin, D.D.S., M.S.
Bedford, NH
Testimonials